Frequently Asked Questions

Foam Factory manufactures and supplies a wide range of open-cell, flexible polyurethane foam products. These include standard virgin foam, rebonded foam, memory foam and high-resilience foam used across furniture, bedding, packaging, medical, and industrial applications.

Yes. Foam Factory has factory shops at our branches in Centurion, Cape Town, and East London, where the public is welcome to purchase foam products directly. We also supply trade, commercial, and industrial customers.

We supply foam products to a wide range of industries, including:

• Furniture and bedding manufacturing
• Hospitality and accommodation
• Automotive and transport
• Packaging and protection
• Medical and healthcare
• Sports, leisure, and industrial sectors

Yes. Foam Factory manufactures foam in-house using high-quality chemical ingredients sourced from reputable suppliers. This allows us to control quality, consistency, and supply reliability.

Standard foam cutting to size is available at our factory shops, subject to availability and order size. CNC foam cutting and complex custom work may require lead time depending on design and volume.

Yes. We offer competitive pricing for bulk orders, trade customers, and businesses. Please contact us to discuss your requirements and receive a tailored quotation.

Foam Factory has branches in:

• Centurion (Gauteng) (Head Office)
• Cape Town (Western Cape)
• East London (Eastern Cape)

Visit our Branches page for addresses and contact details.

You can request a quote by contacting your nearest branch, using the Contact Us page, or submitting an enquiry online. Please include details such as foam type, dimensions, quantities, and intended use.

Yes. Our foam products are manufactured using industry-approved materials and processes and are safe for their intended applications.

Foam should be stored:

• In a dry, well-ventilated area
• Away from direct sunlight
• Away from heat sources

 

Proper storage helps maintain foam performance and longevity.

Foam density refers to the weight of the foam per cubic metre (kg/m³). It affects durability, support, and longevity, but not softness alone.

We manufacture and supply foam in a wide range of densities, suitable for:

• Upholstery and seating
• Mattresses and bedding
• Packaging and protection
• Medical and industrial use
• Outdoor use
• and more.

Our team can recommend the best density based on your application.

Foam hardness, often measured as ILD (Indentation Load Deflection), indicates how firm or soft a foam feels. Higher ILD values mean firmer foam, while lower values feel softer.

Choosing the right hardness depends on:

• Intended use (seating, mattress, support, packaging)
• User weight and comfort preference
• Required support and durability

Our experts can guide you to the correct foam specification.

Not necessarily. Higher density foam generally lasts longer, but the correct density and hardness combination is more important than density alone.

Yes. Foam Factory manufactures foam used in mattress production and supplies mattresses through our retail brand Driftaway Beds & Pillows. This ensures quality foam, controlled specifications, and consistent comfort.

Foam Factory also manufacture and sell a wide range of Cost Cutter mattresses and Student mattresses. We also specialise in custom mattresses for caravans, bakkies, etc.

Our mattress range includes:

• Foam mattresses
• Memory foam mattresses
• Hospitality-grade mattresses
• Premium mattresses
• Custom mattresses
• Student mattresses
• Custom foam components for bedding manufacturers

Each range is designed to meet different comfort preferences, budgets, and usage requirements.

Yes. Our showroom and product range is open to everyone. Finished mattresses and bedding products are also available through Driftaway Beds & Pillows, either online or at selected showroom locations.

Yes. We offer custom foam cutting services, including precision CNC foam cutting using our advanced vertical CNC foam cutting machine. This allows us to produce accurate, repeatable foam components for specialised applications.

CNC foam cutting is a computer-controlled cutting process that enables precise shaping of foam according to digital designs. It is ideal for complex shapes, bulk production, and consistent accuracy across multiple pieces.

Absolutely. Our team works closely with customers to develop foam solutions for specialised applications, including prototyping, CNC cutting, and custom foam specifications.

While CAD files are helpful, they are not always required. Our team can assist with measurements, drawings, or sample-based cutting depending on the project.

Minimum order quantities depend on the complexity and material type. Please contact us with your project details for accurate guidance.

Yes. We deliver throughout South Africa. Orders can be consolidated and shipped using trusted transport partners to ensure efficient and cost-effective delivery.

Foam density refers to the weight of the foam per cubic metre (kg/m³). It affects durability, support, and longevity, but not softness alone.

Lead times depend on:

• Product type
• Custom cutting requirements
• Order volume
• Delivery location

Our team will confirm lead times at the time of ordering.

Yes. Customers are welcome to collect orders directly from our branches in Centurion, Cape Town, and East London.